Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. WE PROVIDE FREE SHIPPING TO ANYWHERE WITHIN THE CONTINENTAL US. We ship orders on business days only. You will receive a tracking number with shipping information as soon as your order ships. Please allow up to 24 hours for tracking information to update.
Most orders go out via USPS and will arrive in 3-7 business days. International Shipping takes an average of 15 – 21 business day to arrive. Please note shipping times depend on your location.
We are not responsible for any other shipping charges and will not refund for them. Customers are responsible for paying International Customs Charges.
Shipping Address Problems:
We only follow the shipping information based on what you have inscribed on the checkout page upon placing your order. We are not liable for lost, held, damaged packages, miss-delivery errors, because of incorrect shipping address.